How it works
From idea to live, in six gentle steps.
Everything happens in writing, at a pace that feels good to you. No calls. No stop-watches. No bills that grow when you're not looking.
- 01
You tell us about your project
A short, friendly form (about 5 minutes). Tell us what you want, your budget and any deadline. No sign-up, no commitment. We get an email; you get a thank-you note straight away.
- 02
We send a friendly quote
Within one working day. It lists exactly what we'll build, how much it costs, and how long it'll take — all in plain English. Read it whenever suits you. There's no pressure to say yes, and you can send a counter-offer if the numbers need to move.
- 03
Agree your payment plan
Propose a schedule that works for you — on the brief form or after the quote. Lump sum, two stages, or monthly milestones: any arrangement is fine. Secure payment via PayFast (in SA) or Stripe (international). The final amount is only due when you're happy.
- 04
Your project lives in one workspace
Every screenshot, message, file, and decision lives in your private project workspace. Check in whenever you like — pin feedback on anything you'd like changed, ask questions, or just watch it come together. Take your time replying. We'll never push.
- 05
You give it the thumbs up
When you're happy, you click "approve". The final payment goes through, your site goes live, and you'll get a friendly hand-over note with everything you need to know.
- 06
Want us to look after it? (optional)
After launch you can choose a monthly care plan — we'll handle small updates, keep things safe and running, and make sure your site stays healthy. Cancel any time with one click.
What if you want a bigger change later?
Easy. There's a "request a change" button right in your workspace. Tell us what you'd like; we send a clear price; you say yes (or no) and that's it. If you're on a monthly care plan, smaller changes come out of your included hours first — so often there's nothing extra to pay at all.