UXN Design Studiois a small studio — there's no marketing team, no ad network, no third-party analytics farm. The short version of this policy: I collect only what I need to build your project, I keep it in well-known tools, and you can ask to see, correct, or delete it at any time.
What I collect
Brief submissions.When you fill in the brief form, I collect your name, email address, company (if you give one), a description of your project, and any attachments you upload. These are stored in Supabase (the studio's database). Only I (Chinazo) read them.
Project rooms.Once a project starts, your project room collects the messages we send each other, screenshots and file uploads, quotes, deliveries, and a log of actions like "approved" or "requested a change". All of it lives in the same Supabase database, scoped so that only you and the studio can see it.
Payments. Card details go directly to PayFast (for South African clients) or Stripe (international). UXN Design Studionever sees, touches or stores card numbers. What I do keep is the record of which invoices were paid, when, and for how much — that's required for tax.
Cookies.The site uses a single session cookie for sign-in, provided by Supabase Auth. There's no advertising cookie, no analytics tracker, no third-party pixel. If that ever changes, this page will say so and you'll see a banner.
Third parties I rely on
- Supabase — database and authentication.
- Resend — sending transactional email (quote notifications, delivery emails).
- PayFast and Stripe — payment processing.
- Google — OAuth, only if you choose "sign in with Google".
- Vercel — hosting the site and the portal.
Each of these has its own privacy policy, and each is contractually bound to protect the data I send them. I don't sell, rent, or share your data with anyone else.
How long I keep it
Project data (briefs, messages, files, deliveries) is kept for three years after a project completes, in case you come back wanting changes or copies of old work. After that I'll delete it on request — and you can ask sooner if you prefer. Financial records (invoices, payment confirmations) are kept for five years because South African tax law requires it.
Your rights
You can ask, at any time, for:
- A copy of the data I hold about you.
- A correction if any of it is wrong.
- Deletion of data that I'm not legally required to keep.
- An export of your project files in a portable format.
Email hello@uxndesignstudio.comand I'll respond within one working day. This policy is aligned with South Africa's POPIA and is compatible with the GDPR for international clients.
Children
The service isn't designed for people under 18. If you're under 18, please don't submit a brief — ask a parent or guardian to do it on your behalf.
Security
Connections to the portal are encrypted in transit. Data at rest is held in Supabase's managed Postgres, with row-level security so that one client can't read another client's data. Backups are encrypted. If a breach ever affects your data, I'll tell you directly and promptly.
Questions, complaints, or privacy requests
Email hello@uxndesignstudio.com. If you're in South Africa and you're not satisfied with how I've handled a complaint, you can also contact the Information Regulator (South Africa).